Definitions:

In these Terms and Conditions “XSB” means XMegami Sdn Bhd.

“Program” refers to a member reward point scheme offered by XSB whereby a member obtains reward Points by purchasing qualifying products or services offered by XSB. Reward Points earned can subsequently be used to redeem or exchange for gifts or vouchers offered by XSB or its participating merchants on XSB website.

“Gifts” or “vouchers” refer to those goods or services being offered for the exchange of Points earned.

“Account” is defined as the member’s Points record.

“Supplier” means Gift provider or company that supplies the Gift.

Membership

To become a member, you must be at least 18 years of age, a Malaysian citizen and residing in Malaysia, and you agree to be bound by these Terms and Conditions. XSB reserves the right to refuse an application for membership and not disclose the reasons for such refusal.


XSB also reserves the right to terminate a membership of the Program without notice or any reason. A membership may be terminated if it has been inactive for 3 consecutive years. XSB may terminate a membership if the member is found to make false or misleading statements concerning XSB or its products, or display aggressive or abusive language, or any inappropriate behaviour toward any XSB employee, founder or other XSB members.


Upon termination of membership, any Points remaining in the member’s account will be forfeited.


Points earned

You can earn and collect points by purchasing qualifying products offered by XSB (Please refer to List A below). This list may be changed at XSB discretion without prior notice.


List A
Qualifying Products Unit Points value
Misu DX 1 Box 100
Misu N 1 Box 100

The Points earned cannot be converted into cash and are non-transferable.


The Points earned in a particular year are only valid for 5 years and must be used within 5 years or those Points in that particular year will expire and be forfeited. For example, Points earned in 20X3 must be used by 31st December 20X8.


Points used for redemption by a member will be deducted from the member’s account with the oldest Points being deducted first. XSB may deduct Points from a member’s account if those Points were wrongly recorded or if those Points relates to a cancelled transaction of XSB qualifying products by the member.


Redemption of Gifts

When a member redeems a gift using Points, the gift will be delivered to the member’s address within 10 (ten) working days upon receipt of the member’s redemption request by XSB.


Once a redemption request is confirmed and submitted by a member, it cannot be cancelled, returned or exchanged.


XSB reserves the right to decline any gifts redemption request if there are no longer stock available for that particular gift. In such case, the Points deducted for that gift will be reinstated or credited back to the member’s account.


The delivery charges for Gift redemption will be borne by XSB and is only applicable to deliveries in Peninsular Malaysia. XSB reserves the right to impose a separate charge for deliveries to East Malaysia.


In the event the gift redeemed is returned to XSB due to a member providing inaccurate personal or address information, or the Gift is unclaimed or any other failed delivery reasons, subsequent re-delivery charges will be borne by the member.


XSB gives no representation or warranty with respect to the quality of the Gifts or their suitability of use. Warranties for individual Gifts are provided by the Supplier of that Gift and subject to the terms and conditions stipulated by the Supplier.


Members are to inform XSB if the delivered Gift received is defective or damaged within 2 days upon receipt of the Gift. Any disputes after 2 days will not be entertained and members will need to deal directly with the Supplier of that Gift.


Redemption of Vouchers

Vouchers are offered by XSB participating merchants, and vouchers redeemed can only be use for the products or services stated in the voucher offered by the merchant under the Terms of Use and or terms and conditions set out in the voucher.


The voucher must be redeemed within the validity period stated on the voucher and you will not be entitled to any reinstatement of Points deducted for unused vouchers which have expired.


The merchant shall be fully responsible for any loss, injuries and damages suffered by the member caused in whole or in part by the merchant or its products and services, as well as for any unclaimed liability arising from unredeemed or partially redeemed vouchers offered by the merchant.


Use and Disclosure of Personal Information

By registering your membership with XSB, you agree and permit XSB to use and process your personal information


  • to facilitate access to and use of the Website and its services
  • monitor volume and purchase information
  • for statistical analysis

XSB collect information that you voluntarily provide and may request additional information to support your use of XSB Website. XSB may also collect information from any social network you may have connected from to our Website.


Any of the information that you submit to XSB or collected by XSB may be provided to XSB participating merchants and other approved and reputable third parties for their commercial purposes including providing the vouchers.


Links to Other websites

The Website may contain advertisements and links to other websites. XSB do not endorse and are not responsible nor liable for any content, advertising, products, or other materials on or available from such advertisements or websites.


Disclaimer

You agree that by becoming a member, your use of the Website and its content shall be at your sole risk. We make no express promises or guarantees about the Website or services. The information on the Website is believed to be complete and reliable; however, the information may contain typographical errors, and other errors or inaccuracies which will be corrected as soon as practicable.


Any conditions or warranties, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied in this Website are expressly excluded to the full extent permitted by law.